Frequently Asked Questions

A household may enroll in the Affordable Connectivity Program if its school participates in the Community Eligibility Provision or the household separately applied for and has been approved for benefits in the free and reduced price school lunch program or school breakfast program. If a school is offering lunch or breakfast free to all students regardless of income based on a program other than the Community Eligibility Provision – such as through COVID-19 waivers extending the Seamless Summer Option (SSO) or Summer Food Service Program (SFSP) – then the household would not be eligible through the free and reduced price school lunch program or school breakfast program by virtue of an extension of the SSO or SFSP.

Yes. You can also combine these benefits with other state and local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Affordable Connectivity Program service with the same or different providers. For example, an eligible household could have a Lifeline-supported mobile phone service and a separate home internet service that is supported through the Affordable Connectivity Program.

Yes, the benefit is available to eligible new, prior and existing customers of participating providers.

Yes, eligible consumers with a past due balance or a balance in collections are eligible for the benefit.

Eligible households on Tribal lands can receive a total monthly discount of up to $75. You can find out more about which areas are eligible Tribal lands by visiting this site: AffordableConnectivity.gov/do-i-qualify/enhanced-tribal-benefit/.

No, the Affordable Connectivity Program provides a monthly discount on internet service of up to $30 per eligible household (or up to $75 per eligible household on Tribal lands). The participating broadband service provider will receive the funds directly.

A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:

Participates in certain assistance programs, such as SNAP, Medicaid, Housing Choice Voucher (HCV) Program (Section 8 Vouchers), Project-Based Rental Assistance (PBRA)/202/811, Public Housing, SSI, WIC, or Lifeline;
Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, Affordable Housing Programs for American Indians, Alaska Natives or Native Hawaiians, or Food Distribution Program on Indian Reservations;
Participates in the Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools.
Received a Federal Pell Grant during the current award year; or
Meets the eligibility criteria for a participating provider’s existing low-income internet program.

The ACP is part of a new, long-term 14 billion dollar program designed to help low-income households gain access to phone and internet services.

The services and devices will be accessible to and usable by people with disabilities. If you have any concerns about whether your internet service and equipment is accessible, contact the FCC’s Disability Rights office at 202-418-2517 for a voice phone call, at 844-432-2275 by videophone, or by email at DRO@fcc.gov.




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See if you qualify today for an Android Hyundai Tablet. This tablet comes up with Free Internet each month up to 5 GB of Data. You must participate in one of the following programs below. ACP Co-payment is required.

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